Trade Common Questions
Customers Unsual FAQs
Is it a demo account?
We provide you with a demo account with a balance of 10,000 virtual currency so that you can evaluate the profitability of the trading platform.
What is the minimum amount required?
All account withdrawal requirements are subject to the minimum recharge/withdrawal amount. The minimum top-up amount is 100 [USDT]. At least 100 USDT in cash withdrawal. A certain processing fee will be charged for withdrawal.
How long does it take to withdraw funds?
The account will be credited within 24 hours of working days, and holidays will be postponed to working days. However, please note that withdrawals may require additional processing time, depending on the procedures of the third-party sender, banking institution and relevant jurisdictions. If a security review is performed by a third-party provider or us, the withdrawal may be further delayed. After receiving the withdrawal instruction, the request will be processed and the requested withdrawal amount will be deducted from your trading account balance. During this period, until the withdrawal request is in the "approved in progress" state, the withdrawal request can be cancelled by you.